
This is a scenario: The phone buzzes, a familiar ringtone goes through the air, but instead of the expected face appearing on the screen, you are greeted by… nothing. Irritating! You are missing out on WhatsApp calls due to the dreaded blockage of the black screen! Now, I urge you: with this guide, you have a lifeline. This guide provides an entire crop of solutions that will see to it that the black screen is banished and your WhatsApp calls restored on both Android and iPhone. It is time to say goodbye to missed connections and welcome smooth conversations!
Good to know: learn how to stop getting spam calls on your Android.
Things to Do First
Does your WhatsApp video call window suddenly appear a very black abyss? Do not panic! Before you embark on complex fixes, just try this age-old trick: a simple restart. From the Android camp to the iPhone wave, the quick reboot will oftentimes get rid of gremlins causing the dark screen dilemma. Consider it a digital reset button for your call!
Is WhatsApp glitching? Blame it on the app! An update may be all that is required. Head over to the Play Store (Android) or the App Store (iPhone), look for WhatsApp, and if in view, do not resist clicking that attractive “Update” button! Once the update installs, open the app and check whether your issues are resolved.
1. Enable WhatsApp Notifications
Missed a call on WhatsApp? Silent notifications could be the culprit! Unleash the calls by re-enabling notifications. Here’s how.
On an Android phone, go toSettings ->Notifications.

SelectApp notifications.

Check whether the toggle next to WhatsApp is on. If not, enable it. Then tap on WhatsApp.

Ensure the toggle next toAll WhatsApp notificationsis enabled.

Scroll down and tap on theCall notificationsoption.

Unleash the Power: Notifications You Can’t Miss!
Tired of missing crucial updates? Dive into your settings and bring your notifications to life!
First and foremost, turn on notifications if you haven’t yet. Ditch the silence and switch the sound from “Silent” to “Default”; this is the only way to hear the warnings. Now to the splashes: switching the “Pop on screen” toggle will allow some really important information to explode right into your eyeballs so that you never miss a beat again!

Do you want to quickly view your notifications at a glance? Jump into the lock screen settings, where you will findSettings>> Display & Touch. Now findLock screenand under the privacy setting, selectShow all notification content. Let the instant info flow freely, no unlocking needed!
With these settings, you’ll ensure that the missed call sounds from the inner application are working on your Samsung.Notifications(first few steps crucial before anything!). UnderAlerts, ensure thatAllow sound and vibrationis switched on. Then select ALL options presented underNotification typesto give free rein to the missed call sounds. Finally, get intoNotification categories, selectCall notification, and switch on EVERYTHING. No more stealth calls!
If you have a iPhone, openSettings ->Apps ->WhatsApp ->Notifications.

Bring your instant updates at full speed! First and foremost, switch theAllow Notificationstoggle to “on.” Next, wrench off the delay by topping your top pick,Immediate Delivery. Get listening? Go to theAlertscategory and activate every alert type. Let silent notifications be heardthruenableSounds. The show begins with previews, giving you a glimpse. ChooseAlwaysto let it show onscreen for every notification. Do it!

Are you tired of fumbling for the power button? Now you know the supereasy double tap shortcut to instantly send your Android phone into sleep mode. Learn how to enable the hidden gesture and lock your screen more quickly and conveniently!
2. Turn Off Do Not Disturb
Silence is golden… except when one is awaiting a crucial message or call over WhatsApp! Is your phone not buzzing or chiming by its own choice? The Do Not Disturb might be the culprit, putting a veil of silence to your device. Break free from this quiet! To open all of your notifications up to Pour in the vital WhatsApp updates, simply turn off Do Not Disturb. Here’s to emancipation already from this connected life…
On Android, go toSettings ->Modes.

SelectDo Not Disturb.

Tap onTurn off.

Silence the Galaxy: A Notification Liberation Guide
Have you had enough of your Samsung Galaxy buzzing and beeping every time? Reclaim your peace! Dive into Settings > Notifications > Do Not Disturb. Is the toggle glowing? Kill it. Are there any schedules lurking? Erase them.
Are you finding yourself enthralled by stubborn alarms? ”Settings > Modes and Routines” is all one needs to do to check out what active modes are left. Disabling is a matter of just clicking over the mode to off and voilà … silence reigned!
Are WhatsApp screens on iPhone going black during calls? A pesky focus mode can cause that! Dive into your iPhone’s Focus settings and make sure Do Not Disturb, or whatever other Focus mode you feel like tried to activate, is switched off. Free any mode and watch your WhatsApp calls begin!
Open Control Center on your iPhone by swiping from the upper right part of the screen.
Tap on theFocusorDo Not Disturbtile.

Tap on the active focus mode to turn it off.

3. Enable Background Data
WhatsApp recommends keeping the background data turned on and not restricted for its notifications to work properly.
On your Android phone, go toSettings ->Apps ->WhatsApp.
Tap onMobile data usage.

Enable the toggle next toBackground data.

On your iPhone, openSettings ->Apps ->WhatsApp.
Enable the toggles next toBackground App Refresh.

4. Clear Cache (Android)
On Android phones, try clearing the cache for the WhatsApp app.
Go toSettings ->Apps ->WhatsAppon your device.
Tap onStorage & cache.

Follow that up with pressing theClear cachebutton.

After clearing the cache, restart your phone.
Tip : check our best tips for extending your iPhone’s battery.
5. Turn off Battery Saver Mode
Do you see the Google Now screen dim during calls? Perhaps it’s because the battery saver is switched on in your mobile. Turn off low power mode, and bring the DND calls back to life!
On Android, navigate toSettings ->Battery ->Battery Saver.

Turn off the toggle next toUse Battery Saver.

Squeeze out the maximum power of your Galaxy! Is your Samsung Galaxy feeling slow? Maybe it is Power Saving. Head into
On an iPhone, go toSettings ->Battery.
Toggle off theLow Power Modeoption.

Note: when Low Power Mode is enabled on your iPhone, the battery icon will turn yellow.
6. Extend Screen Timeout
Tired of being missed on WhatsApp calls because of that annoying dimming screen? That almost embarrassing black screen halfway through a ring is one simple fix away! Just crank up your screen timeout setting, and your calls will keep rolling in.
On Android, go toSettings ->Display & touch ->Screen timeout.

Select a longer timeout period. You might also want to enable theScreen attentionoption.

On iPhone, the feature is called Auto Lock. Find it underSettings ->Display & Brightness.

Change it to cover a longer period of time. You can also opt to set it toNever.

Tip : learn all about installing and using WhatsApp on your PC.
7. Log Out from Connected Devices
Using WhatsApp on multiple devices? Don’t forget to log out! It will help… Keep your chat points safe with both your devices.
Open WhatsApp on your Android or iPhone.
On Android, tap on the three-dot icon at the top and selectLinked devices.

On iPhone, tap onSettingsat the bottom and selectLinked Devices.

Tap on the device from which you want to log out.

SelectLog outin the popup.

8. Reset Settings
When there are desperate times, extreme measures must be taken. If WhatsApp calls are still hiding, then think about SO Drastic: reset your settings. It basically blasts back your phone’s settings to the default factory way-think of Wi-Fi passwords getting vaporized and permissions given a clean slate. The only upside? Your precious photos and contacts are unscathed, now appearing from the hard-drive dust.
On Android, go toSettings ->System ->Reset options.

Tap onReset app preferences.

HitReset appsagain in the popup.
Tip: on Samsung Galaxy phones, go to Settings ->General Management ->Reset ->Reset all settings .
On iPhone, navigate toSettings ->General ->Transfer or Reset iPhone.

Tap onReset.
Follow that up withReset All Settings.

Tap onReset All Settingsin red at the bottom to finalize the operation.
9. Reinstall WhatsApp
Is it that WhatsApp glitch giving you the blues? Now, before you wind up with your handset on the wall, here’s a small trick: a clean reinstall. Consider it a bit of a digital spa day for your WhatsApp. First, kick out the app from your device.But hey!Do not let those chats in your life just sink and disappear. Back them up, or go ahead and entertain yourselves again with all the banters from those groups. After backing up, uninstall, reinstall, then restore. Fingers crossed for calm seas!
Frequently Asked Questions
How can I stay on a WhatsApp video call while using other apps?
Whiling away time multitasking during a WhatsApp video call? Hit the Home button or, if there is no Home button, swipe up, and you will promptly see WhatsApp shrink into a picture-in-picture window, allowing you to continue browsing, chatting, or shopping while maintaining their face-to-face connection.
Can you record WhatsApp calls?
Yes, you can. Read on to learn how to record WhatsApp audio and video calls.
Can WhatsApp calls be scheduled?
Want to schedule a WhatsApp call? Call links are like your personal Bat-Signal on-demand. Generate the link, send it to your contact, and at the exact hour,bam!-your call is activated. No more manual dialing, no weird “Am I too early?” kind of conversation. Just a timely connection generated by the sharing of the link.
Thanks for reading How to Fix Incoming WhatsApp Calls Showing Black Screen Issue