How to Fix Incoming WhatsApp Calls Showing Black Screen Issue

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This is a scenario: The phone buzzes, a familiar ringtone goes through the air, but instead of the expected face appearing on the screen, you are greeted by… nothing. Irritating! You are missing out on WhatsApp calls due to the dreaded blockage of the black screen! Now, I urge you: with this guide, you have a lifeline. This guide provides an entire crop of solutions that will see to it that the black screen is banished and your WhatsApp calls restored on both Android and iPhone. It is time to say goodbye to missed connections and welcome smooth conversations!

Good to know: learn how to stop getting spam calls on your Android.

Things to Do First

Does your WhatsApp video call window suddenly appear a very black abyss? Do not panic! Before you embark on complex fixes, just try this age-old trick: a simple restart. From the Android camp to the iPhone wave, the quick reboot will oftentimes get rid of gremlins causing the dark screen dilemma. Consider it a digital reset button for your call!

Is WhatsApp glitching? Blame it on the app! An update may be all that is required. Head over to the Play Store (Android) or the App Store (iPhone), look for WhatsApp, and if in view, do not resist clicking that attractive “Update” button! Once the update installs, open the app and check whether your issues are resolved.

1. Enable WhatsApp Notifications

Missed a call on WhatsApp? Silent notifications could be the culprit! Unleash the calls by re-enabling notifications. Here’s how.

On an Android phone, go toSettings ->Notifications.

Tapping on "Notifications" in Android Settings.

SelectApp notifications.

Tapping on "App notifications" in Android Settings.

Check whether the toggle next to WhatsApp is on. If not, enable it. Then tap on WhatsApp.

Checking to see if notifications for WhatsApp on Android are enabled.

Ensure the toggle next toAll WhatsApp notificationsis enabled.

Enabling "All WhatsApp notifications" option in Android Settings.

Scroll down and tap on theCall notificationsoption.

Tapping on "Call Notifications" for WhatsApp on Android.

Unleash the Power: Notifications You Can’t Miss!

Tired of missing crucial updates? Dive into your settings and bring your notifications to life!

First and foremost, turn on notifications if you haven’t yet. Ditch the silence and switch the sound from “Silent” to “Default”; this is the only way to hear the warnings. Now to the splashes: switching the “Pop on screen” toggle will allow some really important information to explode right into your eyeballs so that you never miss a beat again!

Setting WhatsApp call notifications to Default and enabling "Pop on screen" on Android.

Do you want to quickly view your notifications at a glance? Jump into the lock screen settings, where you will findSettings>> Display & Touch. Now findLock screenand under the privacy setting, selectShow all notification content. Let the instant info flow freely, no unlocking needed!

With these settings, you’ll ensure that the missed call sounds from the inner application are working on your Samsung.Notifications(first few steps crucial before anything!). UnderAlerts, ensure thatAllow sound and vibrationis switched on. Then select ALL options presented underNotification typesto give free rein to the missed call sounds. Finally, get intoNotification categories, selectCall notification, and switch on EVERYTHING. No more stealth calls!

If you have a iPhone, openSettings ->Apps ->WhatsApp ->Notifications.

Tapping on "Notifications" for WhatsApp Settings on iPhone.

Bring your instant updates at full speed! First and foremost, switch theAllow Notificationstoggle to “on.” Next, wrench off the delay by topping your top pick,Immediate Delivery. Get listening? Go to theAlertscategory and activate every alert type. Let silent notifications be heardthruenableSounds. The show begins with previews, giving you a glimpse. ChooseAlwaysto let it show onscreen for every notification. Do it!

Switching to "Immediate Delivery" for WhatsApp notifications on iPhone.

Are you tired of fumbling for the power button? Now you know the supereasy double tap shortcut to instantly send your Android phone into sleep mode. Learn how to enable the hidden gesture and lock your screen more quickly and conveniently!

2. Turn Off Do Not Disturb

Silence is golden… except when one is awaiting a crucial message or call over WhatsApp! Is your phone not buzzing or chiming by its own choice? The Do Not Disturb might be the culprit, putting a veil of silence to your device. Break free from this quiet! To open all of your notifications up to Pour in the vital WhatsApp updates, simply turn off Do Not Disturb. Here’s to emancipation already from this connected life…

On Android, go toSettings ->Modes.

Pressing on "Modes" option in Android Settings.

SelectDo Not Disturb.

Selecting "Do Not Disturb" option in Android Settings.

Tap onTurn off.

Tapping "Turn off' for "Do Not Disturb" in Android Settings.

Silence the Galaxy: A Notification Liberation Guide

Have you had enough of your Samsung Galaxy buzzing and beeping every time? Reclaim your peace! Dive into Settings > Notifications > Do Not Disturb. Is the toggle glowing? Kill it. Are there any schedules lurking? Erase them.

Are you finding yourself enthralled by stubborn alarms? ”Settings > Modes and Routines” is all one needs to do to check out what active modes are left. Disabling is a matter of just clicking over the mode to off and voilà … silence reigned!

Are WhatsApp screens on iPhone going black during calls? A pesky focus mode can cause that! Dive into your iPhone’s Focus settings and make sure Do Not Disturb, or whatever other Focus mode you feel like tried to activate, is switched off. Free any mode and watch your WhatsApp calls begin!

Open Control Center on your iPhone by swiping from the upper right part of the screen.

Tap on theFocusorDo Not Disturbtile.

Tapping on DND tile on iPhone Control Center.

Tap on the active focus mode to turn it off.

Tapping on "Do Not Disturb" mode on iPhone.

3. Enable Background Data

WhatsApp recommends keeping the background data turned on and not restricted for its notifications to work properly.

On your Android phone, go toSettings ->Apps ->WhatsApp.

Tap onMobile data usage.

Tapping on "Mobile data usage" option in WhatsApp Settings on Android.

Enable the toggle next toBackground data.

Tapping on "Background data" option in WhatsApp settings on Android.

On your iPhone, openSettings ->Apps ->WhatsApp.

Enable the toggles next toBackground App Refresh.

Enabling "Background App Refresh" option in WhatsApp settings on iPhone.

4. Clear Cache (Android)

On Android phones, try clearing the cache for the WhatsApp app.

Go toSettings ->Apps ->WhatsAppon your device.

Tap onStorage & cache.

Tapping on "Storage & cache" option in WhatsApp settings on Android.

Follow that up with pressing theClear cachebutton.

Selecting to "Clear cache" for WhatsApp on Android.

After clearing the cache, restart your phone.

Tip : check our best tips for extending your iPhone’s battery.

5. Turn off Battery Saver Mode

Do you see the Google Now screen dim during calls? Perhaps it’s because the battery saver is switched on in your mobile. Turn off low power mode, and bring the DND calls back to life!

On Android, navigate toSettings ->Battery ->Battery Saver.

Tapping on "Battery Saver" in Android Settings.

Turn off the toggle next toUse Battery Saver.

Toggling off "Use Battery Saver" option in Android Settings.

Squeeze out the maximum power of your Galaxy! Is your Samsung Galaxy feeling slow? Maybe it is Power Saving. Head into->->and switch Power Saving to Off. Feel an increase in performance, and welcome a speedy device!

On an iPhone, go toSettings ->Battery.

Toggle off theLow Power Modeoption.

Toggling off "Low Power Mode" on iPhone.

Note: when Low Power Mode is enabled on your iPhone, the battery icon will turn yellow.

6. Extend Screen Timeout

Tired of being missed on WhatsApp calls because of that annoying dimming screen? That almost embarrassing black screen halfway through a ring is one simple fix away! Just crank up your screen timeout setting, and your calls will keep rolling in.

On Android, go toSettings ->Display & touch ->Screen timeout.

Tapping on "Screen timeout" in Android Settings.

Select a longer timeout period. You might also want to enable theScreen attentionoption.

Turning on "Screen attention" in Android Settings.

On iPhone, the feature is called Auto Lock. Find it underSettings ->Display & Brightness.

Pressing on "Auto-Lock" feature in iPhone Settings.

Change it to cover a longer period of time. You can also opt to set it toNever.

Increasing Auto-Lock time on iPhone.

Tip : learn all about installing and using WhatsApp on your PC.

7. Log Out from Connected Devices

Using WhatsApp on multiple devices? Don’t forget to log out! It will help… Keep your chat points safe with both your devices.

Open WhatsApp on your Android or iPhone.

On Android, tap on the three-dot icon at the top and selectLinked devices.

How to Fix Incoming WhatsApp Calls Showing Black Screen Issue

On iPhone, tap onSettingsat the bottom and selectLinked Devices.

Selecting "Linked devices" option in WhatsApp on iPhone.

Tap on the device from which you want to log out.

Selecting device to log out off in WhatsApp on Android.

SelectLog outin the popup.

Pressing "Log out" button for device in WhatsApp on Android.

8. Reset Settings

When there are desperate times, extreme measures must be taken. If WhatsApp calls are still hiding, then think about SO Drastic: reset your settings. It basically blasts back your phone’s settings to the default factory way-think of Wi-Fi passwords getting vaporized and permissions given a clean slate. The only upside? Your precious photos and contacts are unscathed, now appearing from the hard-drive dust.

On Android, go toSettings ->System ->Reset options.

Tapping on "Reset options" in Android System settings.

Tap onReset app preferences.

Tapping on "Reset app preferences" in Android Settings.

HitReset appsagain in the popup.

Tip: on Samsung Galaxy phones, go to Settings ->General Management ->Reset ->Reset all settings .

On iPhone, navigate toSettings ->General ->Transfer or Reset iPhone.

Tapping on "Reset" option in iPhone Settings.

Tap onReset.

Follow that up withReset All Settings.

Tapping on "Reset All Settings" option in iPhone Settings.

Tap onReset All Settingsin red at the bottom to finalize the operation.

9. Reinstall WhatsApp

Is it that WhatsApp glitch giving you the blues? Now, before you wind up with your handset on the wall, here’s a small trick: a clean reinstall. Consider it a bit of a digital spa day for your WhatsApp. First, kick out the app from your device.But hey!Do not let those chats in your life just sink and disappear. Back them up, or go ahead and entertain yourselves again with all the banters from those groups. After backing up, uninstall, reinstall, then restore. Fingers crossed for calm seas!

Frequently Asked Questions

How can I stay on a WhatsApp video call while using other apps?

Whiling away time multitasking during a WhatsApp video call? Hit the Home button or, if there is no Home button, swipe up, and you will promptly see WhatsApp shrink into a picture-in-picture window, allowing you to continue browsing, chatting, or shopping while maintaining their face-to-face connection.

Can you record WhatsApp calls?

Yes, you can. Read on to learn how to record WhatsApp audio and video calls.

Can WhatsApp calls be scheduled?

Want to schedule a WhatsApp call? Call links are like your personal Bat-Signal on-demand. Generate the link, send it to your contact, and at the exact hour,bam!-your call is activated. No more manual dialing, no weird “Am I too early?” kind of conversation. Just a timely connection generated by the sharing of the link.

Thanks for reading How to Fix Incoming WhatsApp Calls Showing Black Screen Issue

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